Missing signal

Ipods, Ipads, Imacs, Iphones, are amongst the most desired electronics in the world. Apple has a reputation for great quality, and space age innovation, so how the hell did they mess this up so bad. Rumors of an engineer personally warning Steve Jobs, and speculation of Apple rushing the Iphone into production have caused Apple stock to drop sharply. Since it's release consumers have complained of dropped calls due to low or non existing signal strength. Up until today the computer giant had suggested there wasn't much of a problem and that users should learn not to hold the phone with the so called Death Grip. So today Jobs is offering Iphone owners a protective case free of charge. I'm not an owner of an Iphone but to me this falls short of fixing the problem. It's like a bike company selling a bike with a faulty front wheel, then offering owners a helmet and saying don't ride this bike on both wheels. This is far from a crisis but the lack of a real response makes me wonder. I understand their position that no company is perfect, but the Iphone isn't billed as a less than perfect device. If your gonna sell an item with this as is policy, consumers deserve an as is price.